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Sales Director

ThinScale
Remote in IrelandRemoteYesterday

Job description

## What you'll do - Manage, coach, and develop an existing team of Key Account Managers and Sales Executives; set clear targets and operating cadence, and drive consistent execution across pipeline, renewals, and expansion. - Own enterprise revenue across the full lifecycle: net-new acquisition plus existing-customer retention, renewals, and expansion. - Build and maintain a high-quality pipeline; run disciplined prospecting and follow-up to consistently create and convert opportunities. - In conjunction with marketing develop and refine enterprise messaging and product positioning; tailor value stories to specific customer contexts, stakeholders, and use-cases. - Drive a subscription/SaaS sales motion, from first conversation through onboarding coordination, renewal, and expansion. - Run a low-friction (light-touch) buying journey: guide prospects and customers from evaluation to purchase and implementation with minimal overhead. - Partner tightly with marketing to align on target accounts, lead handoff, and account-based plays that support both net-new wins and expansion. - Maintain robust, realistic forecasting that reflects both visible opportunities and ambitious growth targets. - CRM hygiene and an understanding of the importance of data to the organisation - Continuously improve qualification and sales/account playbooks. - Own enterprise Key Account Management for a portfolio of customers: cross-sell/up-sell execution, account plans, relationship mapping, renewals, retention risk management. - Develop a deep understanding of the product and competitive landscape; bring market insights back to product/leadership. ## Experience and Skills - Cybersecurity and/or End User Computing sales experience (strongly preferred) or the ability to ramp quickly in the cybersecurity/EUC domain. - Proven enterprise sales and account management experience, including managing multi-stakeholder deals and longer sales cycles. - Demonstrated ability to own both net-new acquisition and key account management (renewals, retention, cross-sell, up-sell) for enterprise customers. - Track record of building pipeline (not just working inbound) and maintaining rigorous follow-up and next-step discipline. - Experience selling SaaS/subscription products (preferred), including comfort managing recurring revenue, renewals, and expansion targets. - Strong product positioning and consultative selling skills; able to explain value clearly and adapt messaging by persona and industry. - Practical, demonstrable curiosity about generative AI and evidence of using it to improve day-to-day work in sales processes. - Excellent people skills: able to collaborate across functions, manage difficult conversations, and stay effective under ambiguity. Ability to restructure sales teams to meet sales targets. - Hands-on mindset suited to a smaller organization; comfortable executing directly and growing with the company as it scales. - Demonstrable ability to manage customer expectations. - Ability to work in a cross functional collaborative way with a strong understanding of all department's roles and capabilities. ## Ways of Working - Hands-on, practical and willing to execute as well as lead. - Comfortable operating in ambiguity and helping shape the role as business needs evolve. - Curious about new ways of working. - Able to grow with the organisation and contribute at different stages of maturity. - Collaborative in style, with a strong bias toward alignment across marketing, sales and account management. - Customer-focused, commercially aware and motivated by creating measurable growth impact. - Security First at the forefront of what we do. - Comfortable in a fully remote environment.

Requirements

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