- Hybrid
- Full time
Dublin, Ireland3 days ago
Job description
## About the role As a Client Service Activation Analyst at Asora, you will be responsible for onboarding new clients, ensuring a smooth transition onto the platform, and supporting clients throughout their activation journey. You will work closely with the product and engineering teams to deliver an exceptional client experience. ## What you'll do - Lead client onboarding and activation processes end-to-end - Configure client accounts, data feeds, and reporting structures - Provide training and documentation to new platform users - Troubleshoot and resolve client issues during onboarding - Collaborate with product and engineering to communicate client feedback - Maintain detailed records of client configurations and requirements ## What you'll bring - Experience in client services, onboarding, or implementation roles - Strong understanding of financial data and wealth management concepts - Excellent communication and relationship-building skills - Detail-oriented with strong organisational skills - Comfortable working with technical platforms and data tools - Experience in fintech or family office sector is a plus
Requirements
See the listing for full requirements.
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