Senior HR Operations Analyst

Galway, IrelandHybrid8 days ago

Job description

- - Senior HR Operations Analyst Job Details | Boston Scientific - - - - - - - We use cookies to offer you the best possible website experience. Your cookie preferences will be stored in your browser’s local storage. This includes cookies necessary for the… ## What you'll do Provide HR Operations Analyst support with the following responsibilities as appropriate related to Benefits: - Ensure HR Service Delivery Benefits processes are delivered in compliance with corporate policies and procedures or any other federal / country regulation as ## What you'll bring Perform regular quality assessments on cases as part of the formal Quality Assessment program. Support Operational governance (KPI’s, metrics) - Support issue resolution along with CoEs & HR Operations by leading root-cause analysis and defining intervention plans to address issues systemically - Provide a continuous improvement focus and support HR CoEs to improve core HR processes - Coordinate optimization and updates to Process Instructions - Creates regional practices and processes, in conjunction with the Global Process Lead, to ensure HR Service Deliver Services are delivered in compliance with corporate policies and procedures and legal regulations as required - Supports operational calls with Vendors and multi-vendor coordination support - Responds to and resolves a variety of escalated issues - Engagement with implementation team of new Benefits technology across the EMEA countries to understand processes being created and implemented in the system for the creation of process instructions - Support testing requirements related to the SuccessFactors platform by supporting functionality reviews and regression testing to minimize business impact due to disruption (as required) - Enable HR teams to effectively manage Business as Usual (BAU) related to Benefits activities following implementation and transition. - Support the development and delivery of training and knowledge materials related to Benefits processes, systems, and continuous improvement. - Provide acquisition due diligence & integration support through process expertise on specific HR operations related activities - Partner with CoEs across management levels to build a roadmap of new capabilities to be delivered in future and address requirements with respect to the specific HR business processes - Identifies opportunities to improve the efficiency and effectiveness of the systems and process being examined (process improvement/reengineering projects) - Participates in special projects as they arise, including compliance reviews, audits, and supporting and state specific requirements. - Support development and delivery of appropriate training related to value improvement and SuccessFactors - Performs other duties as required - Drive and own vendor governance and best practices including service level management Qualifications - Level 8 bachelor's degree   or equivalent experience - Service delivery experience in business processes with additional third-party management experience will be helpful - Experience in managing metrics driven organization and services - Understanding of the Value Improvement philosophy and lean business processes methodology - Demonstrated ability to work well in a team environment with a matrix structure - Demonstrated multi-tasking capabilities and ability to work in multi-cultural global environment - Experience with SuccessFactors required - Knowledge of HRIS reporting and OneConnect - Individual may be required to travel now again (in country workshops / PMO meetings etc.) As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. …