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Senior International HRBP

Oyster
Remote in DublinRemote6 days ago

Job description

## What you'll do champion a high-performance culture, constantly seeking ways to optimize processes and leverage modern tools, including AI, to scale your impact and efficiency. If you thrive on variety, love solving complex problems, and want to shape the future of global work, we want to hear from you. Key Responsibilities Complex employee relations (ER) matters - Act as a senior HR expert for complex employee relations (ER) matters across your allocated countries, with particular in-depth knowledge across multiple European countries. - Provide pragmatic, solutions-focused guidance on high-risk and sensitive cases, including performance management, misconduct, investigations, and terminations - Navigate nuanced local legal frameworks with confidence, ensuring compliance while supporting business objectives - Partner closely with internal stakeholders and Oyster customers to deliver clear, actionable advice on complex people issues in a timely and commercially-minded way Country HR information and knowledge - Draft country-specific information on a wide range of HR topics in our team format. - Leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific HR documentation, ensuring rapid and accurate knowledge delivery. - Answer questions (in the form of tickets) on HR topics which are unable to be resolved by our Lifecycle Operations teams. - Provide internal Oyster teams with training (or other methods of increasing their knowledge) on HR topics as needs arise. - Look for opportunities to proactively improve country-specific HR information. - Attend customer calls when there are questions on country-specific HR information. - Work with other teams (e.g. Customer Support, Sales, Product, Legal) to problem-solve country-specific issues with your HR knowledge. ## What you'll bring Deep employee relations expertise across multiple countries , with hands-on experience handling complex and high-risk cases (e.g. investigations, PIPs, terminations) - 6+ years of ### Er & Hr generalist experience , with a strong track record of supporting both internal stakeholders and external clients - Portuguese, Italian and/or Spanish language skills would set you up for success in this role. - Cross-country HR experience , with a deep global focus (eg, APAC, EMEA, AMER, LATAM). Experience in countries like France would be a big bonus! - Culturally aware , with a nuanced understanding of local HR practices, norms, and expectations across the regions you’ve supported - An exceptional communicator , able to translate complex employment topics into practical, accessible advice (both in writing and in conversations) - Solution-oriented and commercially minded , offering well-reasoned options and confident recommendations when faced with challenging people matters - Skilled at stakeholder engagement , including presenting confidently to senior leaders, clients, and cross-functional teams - Change-ready and growth-driven , excited by ambiguity and eager to challenge the status quo to improve processes and outcomes - People-first mindset , with a strong focus on the experience of our customers, team members, and employees in everything you do - Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech and AI; practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued. - Continuous Improvement Mindset: A proven track record of optimizing existing processes, scaling operations, and moving from reactive firefighting to proactive problem-solving. - High-Performance Delivery: Thrives in a metrics-driven environment with a focus on speed, precision, and high-quality outcomes for global customers. - [BONUS] Demonstrable experience with EORs (Employer of Record) & proven ability to navigate the complexities of international employment and compliance within EORs. - [BONUS] Additional languages - [BONUS] Have worked in a fast-paced, scaling startup or global tech environment - [BONUS] Experience implementing AI tools or automation workflows within an HR or Ops function. You'll also need …

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