Strategy & Operations Manager - Partnerships

The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. ## What you'll do ### Channel Program Operations Own the operational infrastructure powering n8n's global partner ecosystem across reseller and referral segments. - Design and maintain partner-attributed pipeline tracking, keeping sourced, influenced, and co-sell deals accurately categorized in Salesforce - Build and maintain channel reporting frameworks covering partner-sourced MRR, activation rates, deal registration, and tier performance ### Partner Performance & Pipeline Support partner pipeline inspection and forecast roll-ups alongside Channel Sales leadership. - Develop reporting and insights that drive partner growth and sharpen program performance - Build channel-specific territory and routing logic so partner-sourced leads and registered deals are prioritized and attributed correctly ### Program & Systems Administration Own configuration and adoption of partner-facing tools, including the partner portal and Salesforce's channel-specific objects. - Maintain documentation and training materials covering channel processes, rules of engagement, and partner program policies - Manage partner tier qualification, tracking certifications and activity thresholds, while using AI-enabled tools to streamline and scale the work ### Cross-Functional Collaboration Partner with Channel Sales, Revenue Operations, Marketing, Legal, and Finance to operationalize GTM motions like co-marketing campaigns and partner enablement launches. - Serve as the channel operations subject matter expert across cross-functional planning cycles, from annual planning to QBRs and GTM launches - Triage and support ad hoc requests, partner escalations, and troubleshooting as they come up ## What you'll bring - 🎯 Channel/Partner Ops experience: You bring 5+ years in Sales Operations or Channel/Partner Operations at a technology company, ideally supporting partner or indirect revenue programs in a high-growth SaaS environment. - 🤝 Channel program know-how: You understand channel mechanics like deal registration, partner tiering, co-sell motions, referral fee structures, and margin/discount governance. - ⚙️ Salesforce & channel tech stack: You're proficient in Salesforce objects, relationships, and reporting - including channel-specific objects - and you've worked with tools like PartnerStack, Crossbeam, or partner portals. - 📊 Data & analytics chops: You're highly proficient in Google Sheets or Excel and comfortable with BI tools, turning partner data into clear insights on contribution and pipeline attribution. - 🔍 Precision & attention to detail: You bring meticulous organization and hold your own work to a high standard of accuracy. - 🔄 Change management: You've led org-wide change before, especially when operationalizing new program structures. - 🧩 Problem-solving mindset: You spot operational gaps quickly and build scalable solutions that move the needle on efficiency and outcomes. ### Nice-To-Haves 🏅 Salesforce Admin certification: You hold a Salesforce Admin certification, or you're close to earning one. - 💻 SQL proficiency: You're comfortable writing SQL queries to dig into partner and pipeline data yourself.

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