Startups

Outreach provides a platform for business sales communication, featuring enterprise-grade bidirectional CRM integration, safety and security features, activity analytics, and predictive communication intelligence. The platform manages all customer interactions across email, voic…

AirOps focuses on AI search engine optimization and content lifecycle management in the digital marketing and content creation sector. The company offers a platform that delivers information about AI search performance, identifies content opportunities, and enables actions to im…

Maven AGI focuses on artificial general intelligence (AGI) for customer support. The company provides a platform that creates conversational AI agents designed to facilitate customer support and integrates with existing systems without requiring changes. Maven AGI primarily serv…

Forethought focuses on customer support automation through generative AI technology in the customer service industry. The company provides solutions that aim to address issues, predict and prioritize support tickets, and support agents with knowledge to improve productivity. For…

Yellow.ai is a customer service automation platform that utilizes generative AI to improve support operations for enterprises. The company provides AI-driven tools for automating and personalizing customer interactions across channels such as voice, chat, and email, while mainta…

PolyAI offers enterprise conversational assistants within the customer service technology sector. It provides voice assistants that communicate with customers to address inquiries and issues. Its solutions integrate with existing technology stacks. It was founded in 2017 and is …

Observe.ai focused on conversation intelligence, specifically in contact center operations using artificial intelligence. Their platform includes agent assist, interaction analysis, and quality assurance to support customer service. The company serves sectors like banking, finan…

Gorgias is a customer experience platform for the ecommerce sector. The company provides tools for customer support, omnichannel communication, automation, and integration with ecommerce platforms. Gorgias serves the ecommerce industry with solutions for customer service efficie…

Parloa provides AI solutions for the customer service sector, specifically in contact center automation. Its main offering is an AI Agent Management Platform that uses generative AI to automate customer interactions, offering both AI agents and real-time support to human agents.…

Kore.ai focuses on providing artificial intelligence (AI) solutions across various sectors, including AI for work, process, and service. It offers products that include an AI agent platform, tools for building AI applications, and AI agents designed to automate workflows in orga…

Intercom provides a customer service platform that utilizes artificial intelligence to assist with customer support. It has developed a support agent named Fin, which responds to customer inquiries, along with tools such as an inbox, ticketing system, and reporting features. Its…

Ada specializes in artificial intelligence (AI) powered customer service automation within various business sectors. The company offers a platform that enables enterprises to resolve customer inquiries efficiently across multiple channels and languages without the need for exten…