Giga
Giga specializes in artificial intelligence for customer support within the technology sector. The company offers AI agents that handle customer interactions and supports various communication modes. Giga's solutions are designed to be adaptable, focusing on enterprise-level clients. Giga was formerly known as Giga ML. It was founded in 2023 and is based in San Francisco, California.
Decagon
Decagon focuses on generative artificial intelligence (AI) for customer support within the technology sector. The company provides AI support agents that respond to customer service inquiries and integrate with existing tools and data sources. Decagon's solutions aim to improve support by providing responses while learning and adapting to enhance service over time. It was founded in 2023 and is based in San Francisco, California.
Sierra AI
Sierra is a conversational artificial intelligence (AI) platform that provides AI agents for customer support across various business sectors. The agents engage in personalized interactions and can be integrated with existing call center technologies. The platform is designed to meet security and compliance requirements and can be tailored to the needs of clients. It was founded in 2023 and is based in San Francisco, California.
Zendesk
Zendesk provides customer service software within the technology sector. Its offerings include solutions for managing customer support across various channels such as chat, email, and voice, as well as tools for workforce management and quality assurance. Zendesk serves sectors such as retail, financial services, education, and healthcare with its customer service and employee service platforms. It was founded in 2007 and is based in San Francisco, California.
Agency
Agency specializes in AI-driven customer management within the technology sector. The company offers a platform that manages renewals, facilitates account expansions, and automates various customer management tasks. Agency's AI, named Kai, integrates customer intelligence and company context to perform actions that support customer engagement and growth. It was founded in 2023 and is based in Boston, Massachusetts.
Wonderful
Wonderful provides customer service solutions within the technology sector. They offer customer support with no wait times and support for various languages, focusing on security and confidentiality. Their services are developed by professionals in enterprise software and artificial intelligence. It was founded in 2025 and is based in Tel Aviv, Israel.
Servicenow Now Assist
ServiceNow provides cloud-based platform and solutions within the technology sector aimed at digital transformation. The company offers services that help organizations digitize and unify their processes. ServiceNow was formerly known as GlideSoft. It was founded in 2003 and is based in Santa Clara, California.
Salesforce Service Cloud Einstein
Salesforce specializes in customer relationship management (CRM) and operates within the technology sector. The company offers tools that integrate CRM, artificial intelligence, and data analytics for sales, service, and marketing processes. Salesforce's platform is intended for businesses of all sizes to manage customer interactions and workflows based on data. It was founded in 1999 and is based in San Francisco, California.
QuantumBlack AI by McKinsey
McKinsey & Company operates as a global management consulting firm. It focuses on advising businesses, governments, and institutions. The company offers services in strategy, technology innovation, leadership development, and capability building without specifying particular products. McKinsey primarily serves the private, public, and social sectors with a broad range of consulting services. It was founded in 1926 and is based in New York, New York.
Fractal
Fractal provides artificial intelligence (AI) solutions across various sectors, focusing on AI, engineering, and design. The company offers services including business intelligence, sustainability initiatives, revenue growth management, and conversational AI for sales and customer service. Fractal's solutions aim to support AI across organizations and assist in decision-making processes. It was founded in 2000 and is based in Maharashtra, India.
Seattle Data Guy
Seattle Data Guy specializes in data science and engineering consulting within the analytics and cloud computing domains. The company offers services such as data infrastructure audits, cloud and data infrastructure consulting, and the development of data strategies and analytics tools to derive insights. Seattle Data Guy primarily serves sectors that require data analytics capabilities, such as e-commerce, healthcare, and financial services. It was founded in 2017 and is based in Seattle, Washington.
Quantiphi
Quantiphi operates as an artificial intelligence (AI)-first digital engineering company. The company offers solutions that combine deep industry experience, disciplined cloud and data-engineering practices, and advanced AI research to solve complex business problems. It primarily serves sectors that are looking to leverage artificial intelligence for accelerated and measurable business outcomes. It was founded in 2013 and is based in Marlborough, Massachusetts.