Engineering Services Support Engineer

<div class="content-intro"><p><strong>Why Sony Interactive Entertainment?</strong></p> <p>Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is… ## What you'll do support </span><span data-ccp-parastyle="Lead">a small but growing team</span><span data-ccp-parastyle="Lead"> - primarily experienced software developers</span><span data-ccp-parastyle="Lead">, </span><span data-ccp-parastyle="Lead">while working as a fully integrated member of our Bristol-based IT T</span><span data-ccp-parastyle="Lead">eam</span><span data-ccp-parastyle="Lead">.</span> <span data-ccp-parastyle="Lead">This role will suit </span><span data-ccp-parastyle="Lead">a self-starter</span><span data-ccp-parastyle="Lead"> who is excited by the autonomy and responsibility of owning a local IT environment while </span><span data-ccp-parastyle="Lead">remaining</span> <span data-ccp-parastyle="Lead">closely connected</span><span data-ccp-parastyle="Lead"> to an established team in Bristol.</span></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:180,&quot;335559740&quot;:269}">&nbsp;</span></span></p> <p><span style="font-size: 12pt;"><strong><span data-contrast="none">The opportunity: </span></strong><span data-contrast="none">This is broader than a traditional desktop-support role. Alongside first- and second-line support, you will help maintain business-critical development kits, keep the local IT environment organised.</span><span data-ccp-props="{&quot;335559739&quot;:0}">&nbsp;</span></span></p> <p>&nbsp;</p> <p><span style="font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">What&nbsp;</span><span data-ccp-parastyle="heading 1">you’ll</span><span data-ccp-parastyle="heading 1"> be doing:</span> </span><span data-ccp-props="{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;335559738&quot;:360,&quot;335559739&quot;:80}">&nbsp;</span></strong></span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">Own the full range of first and second-line support for Dublin colleagues, taking issues from first contact through to resolution and keeping people informed throughout.</span></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quot;:446,&quot;335559739&quot;:70,&quot;335559740&quot;:254,&quot;335559991&quot;:245,&quot;469777462&quot;:[360],&quot;469777927&quot;:[0],&quot;469777928&quot;:[8]}">&nbsp;</span></span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;"><span data-contrast="none"><span data-ccp-parastyle="List Bullet">&nbsp;</span><span data-ccp-parastyle="List Bullet">Support Windows 11 </span><span data-ccp-parastyle="List Bullet">&amp; Mac</span><span data-ccp-parastyle="List Bullet"> OS</span> <span data-ccp-parastyle="List Bullet">devices and applications, with opportunities to use and grow your Linux knowledge.</span></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559685&quo …

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